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Setup instructions

FAQs

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User Manuals

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Contact

USA & Canada:
support.na@my-emark-create.com
+1-844-822-7632
Monday to Friday 8am-8pm and Saturdays 9am-12pm (CST)

How to set up your e-mark create?

The e-mark create set up process is easy – just follow the below steps supported by short videos and you will be making your first imprint in no time!

Make sure you have your Quick Set Up Guide handy before you start as it contains your e-mark access data (SSID and password). If you have lost the Quick Setup Guide, don’t worry, you can recover your SSID and password by making the first imprint with your e-mark, which includes the required information.

After having assembled your e-mark create and inserted your ink cartridge, you can download the app for Android and iOS devices in the Google Play Store or App-Store. Please follow the guide in the app, which includes connecting to your e-mark create for the first time via WiFi with your mobile device.

Assembly

Device Setup

The first step in setting up your e-mark is to assemble the device and insert the ink cartridge. To do this, remove the top cover and the battery. Please ensure to open the bottom latch before pulling out the cartridge as the cartridge can only be removed once it is open.

iOS

App Setup

Download the e-mark create App in your App-Store and follow the on screen instructions or watch the above video. The app supports iOS 11 and higher.

Android

App Setup

Download the e-mark create app in your PlayStore and follow the on screen instructions or watch the above video. The app supports Android 5.0 and higher.

Technical specifications

Wifi-connection

The e-mark generates its own WIFI network, through which it connects to your mobile device (such as a smartphone or tablet). Imprints are transferred quickly and can be printed immediately.

Markings for exact positioning

Markings on the side of the e-mark ensure a reliable positioning on your documents/items. A notch on the side of the device shows the center line of the imprint. It works perfectly with COLOP e-mark labels and other e-mark accessories.

Transparent window

A transparent window in the front provides a better view of the imprint during marking.

Light strip

Rotating LEDs around the e-mark indicate the current state of the e-mark and connectivity to the software.

Tricolor ink cartridge

Easily replaceable and long-lasting cartridge for high quality color imprints. Make up to 5000 imprints with one cartridge (range depending on size and ink coverage).

Printhead

The print head is integrated in the cartridge and visible on the bottom side of the e-mark.

Battery

The built-in quick-charging Li-ion battery (11.1 V) allows use of the e-mark for several hours (4.5 hours continuous marking) without a power supply. It can be fully charged within 3 hours (0 – 100 %).

Docking station

The docking station serves for quick charging of the battery and helps prevent the print head from drying out.

Protective cap

Is integrated in the docking station and protects the print head optimally against drying out. The e-mark should always be put in the docking station with its integrated protecting cap.

Sliding wheels

Move gently from left to right or vice versa to make an imprint, supported by sliding wheels.

Sensor

An optical sensor provides speed control for the best and most reliable imprint results.

ON/OFF switch

Switch on the e-mark through an opening on the docking station to avoid drying out of the print head.

Contacts

Four contact pins provide a connection between the e-mark and docking station for charging.

Protective cover

Can be easily opened to change a cartridge via a small notch on the bottom of the cover.